LEGAL & RULES

PAK365 Terms and Conditions —
Know the Rules Before You Play

These terms govern your use of the pak365 platform. Please read them carefully before registering or placing any bets. By creating an account on pak365 you confirm that you have read, understood and agreed to everything on this page.

Last updated: June 2026

Key Points at a Glance

These cards summarise the most important rules. The full terms below are the binding version — please read those in full.

One Account Per Person

Every player may hold exactly one pak365 account. Duplicate accounts are not permitted and will be closed, with balances subject to review. You must be 18 years or older to register.

PKR Deposits & Withdrawals

All transactions on pak365 are conducted in Pakistani Rupees (PKR). Deposits via JazzCash, Easypaisa, Raast and bank transfer are accepted. Withdrawals are processed back to the original payment method where possible.

Bonus Wagering Requirements

All bonuses and free bets come with wagering requirements that must be met before winnings can be withdrawn. Bonus terms specific to each offer are displayed on the Promotions page.

Account Verification (KYC)

pak365 reserves the right to request identity verification documents before processing withdrawals. This is a standard measure to protect player accounts and prevent fraud.

Prohibited Activities

Abuse of bonuses, use of automated software (bots), match fixing, collusion, fraudulent payments and any attempt to manipulate platform outcomes will result in immediate account termination.

Responsible Gaming

pak365 is committed to responsible gaming. Deposit limits, session timers and self-exclusion tools are available to all players at any time. Gaming is for adults aged 18 and over only.

01 General Information

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and pak365 ("we", "us", "our", "the Platform"). By registering an account, making a deposit, or using any part of the pak365 platform at pak365.vu, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

These Terms apply to all products and services offered on pak365, including but not limited to sports betting, live casino, slots, fish games, and any promotional offers. Additional terms may apply to specific promotions or game types, and those additional terms will be made available at the relevant location on the platform.

If you do not agree to any part of these Terms, you must not register an account or use the pak365 platform. Continued use of the platform after any published changes to these Terms constitutes acceptance of the updated version.

Important: These Terms are written in English. In the event of any ambiguity, the English language version is the authoritative version.

02 Eligibility & Age Verification

To register and use pak365 you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age. pak365 operates a strict 18+ policy and does not permit persons under the age of 18 to register or use the platform under any circumstances.
  • You must be registering on your own behalf and not on behalf of any third party.
  • You must not be acting as an agent or representative of another person for the purpose of placing bets or using the platform.
  • You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not be a current employee, contractor, consultant or close family member of an employee of pak365 or any of its affiliated companies or technology providers.

pak365 reserves the right to request proof of age and identity at any point. Accounts where age or identity cannot be verified may be suspended until verification is complete. Any winnings accumulated on an account that is subsequently found to belong to a person under 18 will be voided and deposits will be returned where possible.

03 Account Registration

Each player is permitted to hold one account only on pak365. If we detect that a player holds more than one account — whether registered under the same name, same device, same payment method, same IP address or any other identifying characteristic — all accounts except the first may be closed without notice. Any bonuses claimed across duplicate accounts will be voided and net winnings from bonus play may be removed.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, and contact details. Providing false information at registration is a violation of these Terms and may result in immediate account closure and forfeiture of any balance.

You are responsible for keeping your login credentials — username and password — secure and confidential. Do not share your login details with anyone. pak365 will not be held responsible for any losses resulting from unauthorised access to your account that occurs due to your failure to keep credentials secure.

Account Security: If you believe your account has been accessed without your authorisation, contact pak365 support immediately via live chat so your account can be secured.

pak365 may request Know Your Customer (KYC) verification documents at any time, including a government-issued photo ID (CNIC or passport), proof of address, and proof of payment method. Withdrawal processing may be held pending completion of KYC. This is a standard industry protection measure and is not targeted at any individual player.

04 Deposits

All deposits on pak365 are processed in Pakistani Rupees (PKR). The platform supports deposits via JazzCash, Easypaisa, Raast, standard bank transfer, and debit/credit cards issued by Pakistan banks. Additional payment options may be available and will be listed within your account deposit section.

Deposits are generally credited to your pak365 account instantly or within a few minutes depending on the payment method used. If a deposit does not appear in your account within a reasonable time, contact support via live chat with your transaction reference number.

  • You may only deposit from payment accounts that are registered in your own name. Deposits from third-party accounts are not permitted.
  • Minimum deposit amounts apply and are displayed within the deposit section of your account.
  • pak365 does not charge deposit fees, though your payment provider may apply their own transaction charges.
  • Deposits made by credit card are accepted at pak365's discretion and may be subject to restrictions based on your card issuer's policies.
No Currency Conversion: pak365 holds your balance in PKR. There is no currency conversion applied to deposits — what you deposit is what you see in your account.

pak365 reserves the right to reverse or refuse any deposit that it reasonably suspects is associated with fraudulent activity, money laundering, or any other prohibited conduct. In such cases, the deposit will be returned via the original payment method where possible.

05 Withdrawals

Withdrawal requests are processed in PKR back to your verified payment method . Where possible, withdrawals are returned to the same payment method used for the original deposit — JazzCash to JazzCash, Easypaisa to Easypaisa, bank transfer to the originating bank account.

  • Withdrawals are subject to identity verification (KYC). If your account has not yet been verified, a withdrawal request may trigger a verification check before processing continues.
  • Minimum and maximum withdrawal amounts apply and are displayed within your account withdrawal section.
  • Standard withdrawal requests are reviewed and processed within a few hours during normal operating hours. VIP players at higher tiers benefit from expedited processing.
  • pak365 does not charge withdrawal fees on standard transactions. Processing times may vary based on your payment provider.
  • Withdrawals can only be made to payment accounts registered in your own name. Third-party withdrawals are strictly prohibited.
Wagering Requirements: Any active bonus balance must be fully wagered according to the applicable bonus terms before a withdrawal can be processed from the associated funds.

pak365 reserves the right to request additional documentation before processing any withdrawal. This is to protect both the player and the integrity of the platform. Requests for documentation will be communicated via your registered email address or through live chat.

06 Bonuses & Promotions

pak365 offers a range of bonuses and promotional offers to both new and existing players. These include welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to major cricket events such as PSL and ICC tournaments. All bonuses are subject to these general Terms as well as specific bonus terms published on the Promotions page.

By claiming any bonus on pak365 you confirm that you have read and accepted the specific terms that apply to that bonus. Key principles that apply to all bonuses:

  • Wagering requirements must be completed before any winnings derived from bonus funds can be withdrawn. The wagering requirement multiplier is specified for each individual offer.
  • One bonus per promotion per player. Attempting to claim the same promotion multiple times using different accounts or payment methods is a violation of these Terms.
  • Bonuses may have an expiry period. Unclaimed or unwagered bonus funds that expire within the stated period will be removed from the account without compensation.
  • pak365 reserves the right to withdraw or modify any bonus offer at any time with reasonable notice. Bonuses already credited to accounts will be honoured under the terms in place at the time of crediting.
  • Certain game types may contribute differently to wagering requirements — for example, sports bets may contribute differently from casino games. Contribution rates are specified in individual bonus terms.
  • Free bets awarded as part of a promotion are non-transferable, cannot be exchanged for cash, and are valid only for the games or markets specified in the offer.

If pak365 reasonably determines that a player is abusing promotional offers — for example, through systematic low-risk play designed purely to extract bonus value — pak365 reserves the right to void bonus funds, remove associated winnings, and close the account if the behaviour is persistent.

07 Sports Betting Rules

Sports betting on pak365 covers cricket, football, esports, kabaddi, tennis, basketball and other sports as listed on the platform. The following general rules apply to all sports betting activity:

  • All bets are settled according to the official result issued by the relevant governing body — for cricket this includes the Pakistan Cricket Board (PCB), ICC and PSL organisers as appropriate.
  • In the event of a match being abandoned, postponed or cancelled, bets will be settled according to the specific market rules displayed at the time of placement. In most cases, abandoned matches result in void bets and stakes are returned.
  • Live (in-play) betting markets are offered on selected matches. pak365 reserves the right to suspend live markets at any time without notice — for example, during breaks in play or when a significant on-field event is unfolding.
  • Bets placed after the official start time of a match, where those bets were not intended as live bets, may be voided at pak365's discretion.
  • Maximum win amounts apply per selection and per bet slip. These limits are displayed within the betting interface and may vary by sport, market and event.
  • pak365 reserves the right to void any bet placed on an event where there is reasonable suspicion of match fixing, spot fixing or any other form of manipulation. This includes PSL matches and international cricket fixtures.
  • Odds are subject to change up until the start of an event. Once a bet is confirmed, the odds at the time of placement are locked in.
Cricket Priority: pak365 offers deep market coverage for PSL, T20 internationals and all Pakistan national team fixtures. Match-specific rules for special cricket markets are displayed at the point of betting.

08 Casino, Fish Games & Other Games

The pak365 casino and games section includes slots, live casino tables, fish games and other game formats. The following rules apply:

  • All casino games on pak365 are operated by certified third-party game providers. Game outcomes are determined by random number generators (RNGs) certified by the relevant game provider.
  • In the event of a game malfunction, disconnection, or technical error during a game round, the affected round may be voided and stakes returned. pak365 will not be liable for any losses resulting from technical issues outside its direct control.
  • Fish games are played at stake levels denominated in PKR. The fish games section on pak365 operates under its own in-game logic as defined by the game provider. Winnings are credited to your pak365 PKR balance.
  • Live casino games are streamed in real time. Connectivity is the player's responsibility. pak365 does not compensate for losses resulting from the player's own internet disconnection during a live game round that has already commenced.
  • Minimum and maximum stake amounts apply per game and are displayed within each game interface.

09 Prohibited Conduct

The following activities are strictly prohibited on pak365. Engaging in any of these activities will result in account suspension or permanent closure, voiding of balances, and may be reported to relevant authorities where applicable:

  • Registering more than one account or assisting another person to register using your details.
  • Providing false information at registration or during any verification process.
  • Using automated software, bots, scripts or any artificial intelligence tools to place bets, play games, or manipulate platform outcomes.
  • Bonus abuse — including systematic low-risk strategies designed to extract bonus value, coordinated bonus claiming across multiple accounts, or any other exploitation of promotional offers not in the spirit of the offer.
  • Match fixing, spot fixing or any form of event manipulation — pak365 takes sporting integrity very seriously and will cooperate with investigations into suspicious betting patterns.
  • Money laundering — depositing funds derived from illegal activities or using pak365 to transfer, disguise or legitimise any proceeds of crime.
  • Collusion in live casino or poker games, or any coordinated activity designed to gain an unfair advantage over the platform or other players.
  • Depositing using third-party payment accounts — all deposits must come from accounts in your own name.
  • Threatening, harassing or abusing pak365 staff or other players via any communication channel.

10 Account Suspension & Closure

pak365 reserves the right to suspend, restrict or permanently close any player account at its discretion, including in the following circumstances:

  • Breach of any of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe when requested.
  • Reasonable suspicion of fraudulent activity, money laundering or other illegal conduct.
  • A player's own request for self-exclusion under the Responsible Gaming tools.
  • Extended inactivity — accounts that have had no login activity for twelve consecutive months may be classified as dormant. Dormant account handling is described separately and players will be notified before any dormant account action is taken.

Where an account is closed due to a breach of these Terms, any balance held in the account may be forfeited depending on the nature and severity of the breach. Where closure is at the player's own request, or for reasons unrelated to a player breach, the verified balance at the time of closure will be returned to the player's verified payment method after any outstanding wagering requirements are resolved.

Disputes: If you believe your account has been closed or suspended in error, contact pak365 support via live chat. We will review the matter and respond as promptly as possible.

11 Responsible Gaming

pak365 is committed to keeping gaming a safe, enjoyable and controlled activity for all players. We provide a range of tools that players can use to manage their gaming activity. These tools are available within your account settings and can be activated at any time:

  • Deposit Limits — set a daily, weekly or monthly cap on how much you can deposit into your pak365 account.
  • Session Time Reminders — receive notifications after a set period of continuous play to help you stay aware of how long you have been gaming.
  • Self-Exclusion — request a temporary or permanent exclusion from the pak365 platform. During self-exclusion, you will not be able to access your account, and pak365 will take steps to prevent marketing communications being sent to you.
  • Reality Checks — periodic reminders of your gaming session duration and net activity during that session.

Gaming is entertainment for adults. If you feel that your gaming is no longer within healthy limits — if it is affecting your finances, your relationships, your work or your wellbeing — please use the self-exclusion tools available on pak365 and consider speaking to a trusted person about how you are feeling. Gaming should always be funded from disposable entertainment budgets, never from money needed for essential household expenses.

pak365 is for players aged 18 and over only. If you are aware of a person under 18 attempting to use this platform, please contact us immediately via live chat.

For more information about managing your gaming, see our dedicated Responsible Gaming page.

12 Privacy & Data

Your privacy matters to pak365. The personal information you provide when registering and using the platform — including your name, contact details, payment information, and gaming activity — is collected, stored and processed in accordance with our Privacy Policy, which forms part of these Terms.

pak365 uses your data to operate and administer your account, process deposits and withdrawals, verify your identity, detect and prevent fraud, comply with our legal obligations, and communicate with you about your account and applicable promotions. We do not sell your personal data to third parties for their own marketing purposes.

By registering on pak365 you consent to the collection and processing of your personal data as described in the Privacy Policy. If you have any questions about how your data is handled, please refer to the Privacy Policy or contact our support team.

13 Changes to These Terms

pak365 reserves the right to update or modify these Terms at any time. When material changes are made, we will notify registered players via the email address associated with their account and/or through a notice displayed on the platform. The updated Terms will be effective from the date published on this page.

Your continued use of the pak365 platform after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree with updated Terms, you should stop using the platform and, if you wish, request account closure by contacting support.

We recommend checking this page periodically to stay informed of any updates. The "Last updated" date at the top of this page reflects when the current version was published.

14 Contact Us

If you have any questions about these Terms, your account, a payment, or any other aspect of the pak365 platform, our support team is available around the clock via live chat on the platform. We aim to respond to all enquiries promptly and to resolve any issues fairly and transparently.

You can also reach us by email at [email protected] (plain text — not a clickable link). When contacting us about an account matter, please have your registered username and a description of the issue ready so we can assist you as quickly as possible.

For Responsible Gaming enquiries or to activate self-exclusion tools, visit our Responsible Gaming page or contact support directly and we will assist you without delay.

FAQ: Many common questions about accounts, bonuses, deposits and withdrawals are already answered on our FAQ page. It is worth checking there first as you may find an instant answer.

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